Summary: We collect only the information you give us when you fill out our contact form. We don't sell your data, we don't use it for advertising, and you can ask us to delete it at any time. Full details below.
1. Who We Are
Inspired Reach Co. ("we", "us", "our") is a digital marketing agency based in the Greater Toronto Area, Ontario, Canada. We operate the website at inspiredreach.co and related subdomains.
Contact us at: hello@inspiredreachmedia.com
2. Scope of This Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using our website or contacting us, you consent to the practices described in this policy.
3. Information We Collect
Information You Provide Directly
When you fill out our contact form, we collect:
- First and last name
- Business email address
- Company name (optional)
- City/location in Canada (optional)
- Service interest (optional)
- Your message or inquiry
We do not collect credit card numbers, social insurance numbers, health information, or any other sensitive personal data through this website.
Information Collected Automatically
Like most websites, our server may log standard technical data when you visit, including your IP address, browser type, referring URL, and pages viewed. This data is used only for security monitoring and aggregate analytics. We do not use this data to identify you individually.
Cookies
Our website may use minimal functional cookies necessary for the website to operate correctly (e.g., form security tokens). We do not use tracking cookies, advertising cookies, or third-party analytics cookies without your explicit consent. If you have any questions about cookie usage, contact us.
4. How We Use Your Information
We use the personal information you provide solely to:
- Respond to your inquiry or contact form submission
- Schedule or conduct a consultation call if requested
- Provide services you've engaged us for
- Send you service-related communications you've consented to
- Comply with legal obligations
We do not use your information for unsolicited marketing, sell it to third parties, or use it to build advertising profiles.
5. Legal Basis and Consent
Under PIPEDA, we collect personal information only with your knowledge and consent. By submitting our contact form and checking the consent checkbox, you consent to us contacting you about your inquiry. You may withdraw your consent at any time by emailing hello@inspiredreachmedia.com.
6. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may use trusted third-party tools (e.g., email platforms) to help deliver our services. These providers are contractually bound to protect your information and may not use it for their own purposes.
- Legal requirements: We may disclose information if required by law, court order, or government authority.
- Business transfers: If Inspired Reach Co. is acquired or merges with another entity, your information may be transferred as part of that transaction, subject to the same privacy protections.
7. Data Storage and Security
Your information is stored on secure servers. We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
No data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Our primary data processing may occur within Canada or in countries where our service providers operate. We ensure that any cross-border data transfers are subject to appropriate protections.
8. Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months, after which they are securely deleted.
9. Your Rights Under PIPEDA
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent at any time (subject to legal or contractual restrictions)
- Request deletion of your personal information
- File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we've violated PIPEDA
To exercise any of these rights, email us at hello@inspiredreachmedia.com. We will respond within 30 days.
10. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Our Privacy Officer
For any privacy-related questions, concerns, or requests, please contact us:
- Email: hello@inspiredreachmedia.com
- Subject line: Privacy Request
- Location: Greater Toronto Area, Ontario, Canada
You also have the right to contact the Office of the Privacy Commissioner of Canada if you have unresolved concerns.